Reference

How penncasino Handles Your Personal Information

Your account data — name, contact details, payment method activity across PayPal, Venmo, and Play+ — is collected only to operate your account and process transactions.

Account data transparencyPayPal, Venmo, Play+ contextYour right to access or deleteState-law compliance where applicable
penncasino How penncasino Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Data protection at penncasino is an operational practice, not a checkbox. Every account — whether you fund it through PayPal, link a Venmo wallet, or load a Play+ prepaid card — goes through the same encryption and access-control layer. Here is what that looks like in practice.

Encryption at Every Layer

Account data and payment identifiers are encrypted in transit and at rest. The same SSL layer that protects your PayPal deposit detail protects your stored profile information.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time.

Data Retention Schedule

We retain account data only as long as state regulations or active fraud-review periods require. Once that window closes, records are deleted on a rolling schedule — not held indefinitely.

Requesting Changes to Your Record

You can request a copy of your data, correct inaccurate fields, or ask for deletion through the in-account Privacy Settings page or by contacting our privacy team directly via email or live chat.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, correct, or request deletion of the personal data we hold on your account, you can reach our privacy team directly. We aim to respond to data-access requests within the timeframe required by your state's applicable law. Have your account email ready to speed up the process.

Team online

Email Privacy Team

Send a data-access or deletion request to our privacy address. Include your account email so we can locate your record and respond within the required window.

Live Chat — Account Help

Open the chat widget inside your account dashboard. For privacy questions, select 'Account & Data' from the topic menu and a specialist will pick up the thread.

In-Account Privacy Settings

Log in, go to Account Settings, and select Privacy to review your communication preferences, connected payment methods, and stored data summary at any time.

Common Questions About Your Data at penncasino

These are the questions we hear most often about how your personal information is handled. If your question is not here, reach us through live chat or the privacy email address listed above.

We collect your name, email, date of birth, mailing address, and payment-method identifiers needed to verify your identity and process transactions through PayPal, Venmo, or Play+.

We do not sell your data. We share only what payment processors require to complete a transaction — for example, the account identifier your PayPal sends during a deposit — under strict data-handling terms.

Log in and go to Account Settings, then Privacy, or email our privacy team directly. Include your account email address so we can locate your record and respond within the required timeframe.

Yes. Submit a deletion request through Account Settings or by email. We process requests in line with state law requirements and will confirm once your data has been removed from active records.

Payment records tied to Venmo or Play+ transactions are retained only as long as applicable state regulations or our fraud-review period requires. After that window, records are deleted on schedule.

The app collects device identifiers consistent with standard mobile security practice. No additional personal data is collected beyond what the account-verification and fraud-detection layer already requires.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.